At Eyelensight, we strive to ensure that your products reach you in the fastest possible time frame. All our products are tailor made for customers and the process includes multi-level quality checks & sanitization for a safe & secure dispatch every time.

You will also receive confirmation via Email/SMS once your orders are dispatched from our warehouse. The base timelines are given below:

Base Timeline For Dispatch:




1-2 Working Days


3-5 Working Days

Prescription Sunglasses

4-5 Working Days

Computer Glasses

2-3 Working Days

Post-dispatch, the delivery timelines slightly vary as per the city you are in. The same is given below in the form of a table.


Delivery Time After Dispatch

Delhi/NCR/Metro Cities

2 Working Days

Tier 2 Cities

3 Working Days

Tier 3

4 Working Days

Tier 4 Cities

5 Working Days

North East/J&K/ROI

7 Working Days


Express Shipping T&Cs: -

  • Valid on all power ranges

  • Delivery timelines start post prescription confirmation

  • Mentioned date is tentative & subject to change.


Mode of Shipping:

  • We’ve partnered with third party logistic service providers to manage product delivery. There may be certain areas / pin codes where the logistic partners have less reach/network. Hence, we urge our customers to check their pin code for serviceability at the time of order placement.

  • Customers are requested to provide accurate, complete and correct shipping address aided with identifiable landmark for a hassle-free delivery. In failure of the same, the delivery & its timeline might get affected. In case the delay arises due customer’s unavailability / incorrect or incomplete details etc. Eyelensight will not be held liable for the same at any given point in time.

  • Certain conditions might result in delayed deliveries e.g.: Political restrictions/disruptions, Logistic issues/technicalities beyond the purview of Eyelensight, Unsuitable weather, & other unforeseen circumstances.

  • Eyelensight shall make reasonable efforts to inform customers about the anticipated delay (if any) via Email / SMS.

  • Post order dispatch, the customers are provided with a valid AWB / tracking number, that may / may not be subject to inconsistencies of time-lags arising at the end of the logistic partner.

Terms of Shipping in case of Non-Serviceable Pin Codes

  • Prepaid orders with non-serviceable pin codes are sent through Speed Post.

  • will not be liable for any delays in delivery in such cases.

  • Normal delivery & refund schedule will not be applicable for goods sent through Speed Post.

  • In case of Prepaid/COD orders with non-serviceable pin codes, returns would have to be initiated by the customers themselves. Eyelensight will reimburse courier charges of up to ₹65 via bank transfer to customers in this case.

*For Rural pin codes served by India Post, the delivery may take up to 30 days.

Convenience Fee:

Eyelensight provides Free Shipping on all Prepaid Orders*.

A charge of ₹50 will be levied on orders placed via Cash on Delivery option.

*Convenience Fee of ₹200 will be levied on all orders whose net price (excluding tax) is ₹348 or less.

In case you have any further concerns, feel free to connect with our customer support team at [email protected]